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For UPS & Power Distribution Businesses

One platform to sell, service, and renew.

The CRM + Service ERP built for India's UPS & power distribution businesses — not a generic tool bent to fit. From the first enquiry to the AMC renewal, on one customer and one machine history.

The Problem

Nothing forces the process to stay in order —
and nobody downstream finds out.

In disconnected tools, any step can jump to any other. This is one ordinary week.

Step 01
Enquiry
Step 02
Quote sent
Sales person

“Wait — did this even get billed?”

Skipped
Sales Order
Skipped
Invoice
Skipped
Payment
“Just deliver it” →
What actually happens
Material delivered
Customer

“Can someone come install this for us?”

Meanwhile
Service has no record this asset exists
Bypassed sales entirely
Support asked to install
Service coordinator

“Who is this customer? Who sent them material?”

Real site: 50km away
Wrong location dispatched
Coordinator guesses
Dispatch on billing address
Field engineer

“Billing address isn't the site. 50km the wrong way.”

A quote skips straight to delivery. A customer asks support to install something sales never billed. A coordinator dispatches an engineer to the billing address— because that's all the system knows — while the actual machine sits 50km away, at a site nobody recorded.

Four different people, four different tools, and not one of them can see what the others already know.

Capabilities

Three modules. One customer and machine record underneath all of them.

This is the part a generic CRM or ERP can't retrofit — every module below writes to the same asset history, so nothing you sell, service, or renew ever lives in a separate silo.

  1. CRM Sales

    Lead to a paid GST invoice, without retyping anything twice.

    • Leads captured, never lost to a notebook
    • Quotes with revisions & approvals
    • Sales orders, one click from a quote
    • Statutory GST invoicing — CGST/SGST/IGST
    • Customer, product & OEM master
    • Payment recording & receivables

    Every won deal becomes an asset Service ERP already knows about.

  2. Service ERP

    A complaint becomes a signed-off report — with the machine's full history attached.

    • Service requests & complaint intake
    • Job dispatch to field engineers
    • Preventive maintenance, scheduled not hoped for
    • Field service reports, signed off on site
    • Mobile app built for weak signal areas
    • Customer portal — complaints raised free

    Every visit updates the same asset Service Sales tracks for renewal.

  3. Service Sales

    AMC renewals hunted before they lapse — not discovered after.

    • AMC contracts, renewals surfaced early
    • Warranty & coverage tracking, per asset
    • Paid quotes for out-of-warranty work
    • PM visit plans tied to each contract
    • Renewal revenue reported, not guessed at
    • Requires CRM Sales or Service ERP

    Every renewal decision uses the real service history, not a guess.

Ready On Day One

Same three months. One of you is still in workshops.

The licence fee is the part everyone quotes. The part nobody quotes is the quarter you spend on requirements workshops, configuration and migration — paying a consultant, and paying your own team to sit in those rooms — before the software does one useful thing.

Typical ERP
Live in month 4
Month 1
Selection & scoping
Demos, vendor calls, statement of work
Month 2
Requirements workshops
Your team in rooms, not with customers
Month 3
Config & migration
Implementation partner on the clock
Month 4
Training, then go-live
First invoice, at last
~3 monthsbefore the first invoice goes out
Setup fee + consultantpaid upfront, before any value
BusinessOps360
Live on day one
Day 1
Onboarding
Name it, import CSV
Day 1 onward
Ready to use — quoting, invoicing, dispatching, servicing, renewing
Every month the other rollout spends configuring, you spend earning.
₹0 development costno setup fee, no consultant, no sales call
Same dayready to use, start quoting immediately

Illustrative rollout timeline based on typical mid-market ERP implementations — not a quote for any specific vendor.

Why BusinessOps360

Your bill shouldn't grow just because your team did.

BusinessOps360 — flatPer-user CRM — grows with your team
₹0₹1L₹2L₹3L₹4LYear 1Year 2Year 3~5 users~12 users~25 users₹1.44L₹3.6L₹80,000 flat
Typical Per-User ERP
₹3.6L/yr
2 months to start
BusinessOps360
₹80K/yr
Zero wait time

Typical per-user pricing in this category runs ~₹1,200/user/month with a 10-seat minimum. As you hire, that climbs fast. BusinessOps360 stays flat at ₹80,000/yr for all three modules — unlimited users, any team size.

₹80,000/yr
All 3 modules · unlimited users
₹0
Setup · implementation · training

Illustrative comparison. Figures based on typical per-user list pricing in this category; not an official quote.

Pricing

Per module. Unlimited users. ₹0 setup.

Buy one module or all three — every plan includes unlimited users, the mobile app and the customer portal. From ₹29,999/yr, or all three modules for ₹80,000/yr.

Built for India

Compliant, hosted here, priced in rupees

GST-compliant

Per-FY numbering, locked totals, CGST/SGST/IGST.

DPDPA-aligned

Built to India's data protection expectations.

India-hosted

Your data stays in-country.

INR billing

UPI · Netbanking · Cards. No forex surprises.

FAQ

Questions we're asked most

The short answers. Everything else — pricing, data, security, support — is answered in full on the FAQ page.

How do I get started?

Sign up, pick your workspace name, and your branded space is live immediately. No sales call, no setup project.

Getting started

Is there a free trial?

Yes — 14 days with all three modules, no credit card and no sales call to begin.

Getting started

Do you charge per user?

Never. Pricing is per module with unlimited users, so your bill doesn't grow as your team does.

Pricing & billing

Is there a setup or implementation fee?

₹0. Your workspace is live at signup, with no consultant on the critical path.

Pricing & billing

Can I start with just one module?

Yes — buy one, two or all three. Service Sales runs alongside CRM Sales or Service ERP.

Pricing & billing

Is it really built for UPS & power distribution?

Yes — that's the whole point. Installed base, AMC, PM and field reports are shaped around power equipment, not a generic CRM.

Product & modules

Where is my data hosted?

In India — with isolated per-tenant data on your own branded subdomain, built to DPDPA expectations.

Data & security

How do I get support?

Raise a request inside your workspace, or email support@businessops360.com — we reply within one business day.

Support

Everything else, answered in full

  • Getting started
  • Pricing & billing
  • Product & modules
  • Data & security
  • Support
Read the full FAQ →
Get started

See it on your own data.

A 14-day free trial with all three modules. No credit card, no sales call to start or stop.

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