One platform. Three modules. One customer & machine history.
BusinessOps360 runs the whole lifecycle for UPS (uninterruptible power supply) & power distribution businesses — sell, install, service and renew — on a single shared record. Turn on one module or all three, add the engineer app and the free customer portal, and you're live at signup.
SELLINSTALLSERVICERENEW
Every module writes to the same record
A quote, an install, a complaint, a PM visit and a renewal aren't separate systems here — they're events on one customer and one machine. Nothing is retyped, and nothing falls between the tools.
- One customer · every contact, order, contract and ticket in one place
- One machine history · each serial becomes an asset the day it's installed
- One GST invoice trail · sales and service billing share statutory numbering
- One login per role · sales, service, engineers and finance see their own view
One thread, from enquiry to renewal
Here's where each module picks up the thread — every step feeds the next with no handoff, no re-keying.
Enquiry
CRM Sales
Quote
CRM Sales
Sales Order
CRM Sales
Invoice
CRM Sales
Install Job
Service ERP
Service Report
Service ERP
AMC
Service Sales
Renewal
Service Sales
What each module does — in depth
Buy one, two or all three. Each is complete on its own; together they're one thread from first enquiry to every renewal after.
CRM Sales
Lead to a paid, GST-compliant invoice — without retyping anything in between.
₹1,01,990/yr · or ₹9,999/mo · unlimited users
Leads & enquiries
Every enquiry captured with source, owner and next action — nothing lost to a WhatsApp thread.
Quotes & revisions
Versioned quotes with approvals; the customer always sees the current one.
Sales orders
Convert an accepted quote to a Sales Order in one click — no re-entry.
GST invoicing
Statutory per-FY numbering with CGST/SGST/IGST and locked totals, built in.
- Enquiry
- Quote
- Sales Order
- GST Invoice
Service ERP
Complaint to a signed-off service report — with the machine's full history behind every visit.
₹1,01,990/yr · or ₹9,999/mo · unlimited users
Complaints & SLA
Every complaint logged against the machine, with an SLA clock and clear ownership.
Install & jobs
Install jobs turn serials into tracked assets; service jobs land on the same record.
Field service reports
Structured readings, photos and customer signature — a versioned PDF, sent automatically.
Installed base
A living register of every machine you've sold or service — model, serial, warranty, history.
- Complaint
- Job assigned
- On-site FSR
- Signed report
Service Sales
AMC contracts, preventive maintenance and renewals — hunted from a worklist, not hoped for.
₹1,01,990/yr · or ₹9,999/mo · Add-on · Requires CRM Sales or Service ERP · unlimited users
Runs alongside CRM Sales or Service ERP — it turns your installed base into recurring revenue.
AMC contracts
Sell and track AMC on any asset, with covered machines, terms and scheduled visits.
Preventive maintenance
Contract schedules raised as real, assignable jobs — the missed PM visit stops happening.
Renewals pipeline
Expiring contracts surface early as a worklist, so revenue never lapses silently.
Paid service
Bill chargeable visits and out-of-contract work, linked to the same customer and machine.
- Installed base
- AMC contract
- PM visits
- Renewal
The engineer mobile app
Everything a field technician needs, from the first tap in the morning to the signed report — and it keeps working where the signal doesn't. Included with Service ERP and Service Sales, no per-engineer charge.
- My Jobs · today's queue, live and prioritised
- Travel & on-site status · one tap as the day moves
- FSR: readings & photos · structured capture, with proof
- Customer signature · signed off on site, no paper
- Versioned PDF report · generated and sent to the customer
- Weak-signal ready
- Android today
- No per-engineer fee
The customer portal
Give every customer a branded, self-serve window into their own machines and tickets — so complaints come in structured, not by phone, and your service desk stays out of chase-mode.
- Raise & track complaints · against the exact machine, not a vague description
- See their installed base · machines, warranty and AMC status at a glance
- Access service reports · signed FSRs and history, whenever they need them
- ₹0 — never metered
- On your branded subdomain
The plumbing that makes it work in the real world
These aren't add-ons or a separate price — they run underneath whichever modules you turn on.
GST Invoicing
Statutory per-FY numbering, locked totals and CGST/SGST/IGST — on sales and service billing alike.
Preventive Maintenance
Contract schedules raised as real, assignable jobs, so planned visits actually happen.
Reports & Dashboards
Open pipeline, SLA, renewals due, receivables and technician performance — live on one screen.
Installed Base
A light register of every machine — model, serial, warranty and full service history.
DPDPA-aligned
Built to India's data protection expectations, with isolated per-tenant data.
Multi-tenant & branded
Your own subdomain, your logo and theme — configurable per organisation.
CSV onboarding
Bring customers, products and installed base in by CSV and be live the same day.
Role-based access
Sales, service, engineers and finance each get the view — and only the view — they need.
Which modules do you need?
Start with the one that matches how you make money today — add the others when you're ready. Everything shares the same customer and machine, so nothing is thrown away later.
| If you want to… | CRM Sales | Service ERP | Service Sales |
|---|---|---|---|
| Win and quote new power-equipment deals | Included | Not included | Not included |
| Raise GST-compliant sales invoices | Included | Not included | Not included |
| Handle complaints with SLA & machine history | Not included | Included | Not included |
| Run install jobs & signed field reports | Not included | Included | Not included |
| Sell & track AMC contracts | Not included | Not included | Included |
| Never miss a PM visit or a renewal | Not included | Not included | Included |
| Give engineers the mobile app | Not included | Included | Included |
| Give customers the free portal | Included | Included | Included |
Service Sales runs alongside CRM Sales or Service ERP. The engineer app and customer portal are included with the relevant modules at no extra charge.
One price per module. Unlimited users.
Every plan includes the mobile app and the customer portal. ₹0 setup, no per-user charge, cancel anytime. All prices ex-GST.
CRM Sales
₹1,01,990/yr
or ₹9,999/mo
Lead to a paid, GST-compliant invoice — without retyping anything.
Service ERP
₹1,01,990/yr
or ₹9,999/mo
Complaint to a signed-off service report, with full machine history.
Service Sales†
Add-on only₹1,01,990/yr
or ₹9,999/mo
Requires CRM Sales or Service ERP
AMC contracts, preventive maintenance and renewals — hunted, not hoped for.
₹2,44,776/yr saves ₹61,194
or ₹23,998/mo · unlimited users · quarterly & half-yearly cycles available
† Service Sales runs alongside CRM Sales or Service ERP.
See the whole platform on your own data.
A 14-day free trial with all three modules, the mobile app and the portal. Pick your workspace name — it's live immediately. No credit card, no sales call to start or stop.
yourbusiness.businessops360.com · Cancel anytime, self-service