Where we're headed — in the open.
What's live today, what we're building now, and what's next for UPS & power distribution businesses. We publish our direction honestly, so you always know what you're buying and what's coming.
- Live now
- Building now
- Next up
- Exploring
Plans, not promises.Everything below “Live now” is a direction, not a dated commitment. We share it so you can plan with us — but priorities can shift, and nothing here is a guarantee of a date. “Live now” is what you get today.
Shipped & in your hands today
CRM Sales
Leads, quotes, sales orders and GST-compliant invoicing — lead to a paid invoice without retyping.
Service ERP
Complaints with SLA, install & service jobs, signed field service reports.
Service Sales
AMC contracts, preventive maintenance scheduling and a renewals pipeline.
Engineer mobile app
My Jobs, travel/on-site status, readings, photos and on-site signature — weak-signal ready (Android).
Customer portal
Free, branded portal for customers to raise and track complaints against their machines.
Installed base
A living register of every machine — model, serial, warranty and full service history.
GST invoicing
Statutory per-FY numbering, locked totals, CGST/SGST/IGST — built in.
Reports & dashboards
Open pipeline, PM due, renewals, receivables and SLA — live on one screen.
Multi-tenant & branded
Your own subdomain, logo and theme, with role-based access and CSV onboarding.
In active development
AMC Billing on Sold Terms
A quarterly-billed 12-month contract raises 4 statutory GST invoices automatically, on schedule.
Service SalesReceivables & Collections
Track what's due against each contract and invoice, right inside Service Sales.
Service SalesOn the way
Credit Notes
Statutory credit notes, linked back to the original invoice.
BillingFull Warranty Tracking
Warranties alongside AMC on every asset's history, with expiry visibility.
Installed baseiOS engineer app
The field app on iPhone, alongside today's Android app.
MobileIdeas we’re weighing
not committedWhatsApp notifications
Job updates and renewal reminders to customers over WhatsApp.
Online payment collection
Let customers pay invoices online, reconciled against receivables.
Spares & parts on a job
Light tracking of parts consumed during a service visit.
Customer feedback / CSAT
A quick rating after a service report is signed off.
Integrations & API
Connect BusinessOps360 to the other tools you run.
“Exploring” items are ideas under consideration — they may change, move or be dropped.
Want something on this list?
We build closest to what UPS & power distribution teams actually ask for. Tell us what would make the biggest difference for you.